What is Caribou? What health system issue is the company looking to solve?
Home care is facing a dual problem – families are not getting the care they need and wait lists are growing, yet the average agency caregiver works 40 per cent fewer hours than desired.
Caribou solves this problem by partnering with home care agencies to create a responsive marketplace from gaps in their caregivers’ schedules. In real-time, families can see which caregivers are available and book visits by paying out-of-pocket or redeeming government-funded credits. This gives caregiver staff more stable schedules, while increasing capacity to accommodate patient demand.
How did the WIHV-IRAP program help your business?
The WIHV program was a rare opportunity to speak to industry leaders with diverse expertise – including policy, legal, business, informatics, clinical, and even engineering.
They tested our assumptions surrounding the affordability of private-pay home care. This shifted our focus to figuring out new pricing strategies and payer partnerships to bring down the cost of care. The program also helped us realize the importance of engaging with provincial health regions in the development and implementation of our product. Involving them in the discussion has significantly helped to ensure that our efforts are mutually beneficial and supported.